Question 1

What are AI credits?

Accepted Answer

Credits are a simple way to track AI usage. Your plan includes monthly credits that reset each billing cycle. The more powerful the AI model you use, the more credits it consumes. Most users find their included credits more than sufficient.

Question 2

Is there a free trial?

Accepted Answer

Yes. All plans come with a 7-day free trial with Solo tier features. You get 500 credits and 5 GB storage during the trial. No credit card required to start.

Question 3

Are the report counts a hard limit?

Accepted Answer

No. Reports per month are tentative estimates, not hard caps. The real limit is the credits in your plan. A short residential survey using GPT-5-mini consumes far fewer credits than a long commercial loss report run on GPT-5.5. The shown counts assume average usage on a balanced model mix.

Question 4

What happens if I run out of credits?

Accepted Answer

You can purchase additional credits at $0.08 per credit (around ₹7), or upgrade to a higher plan for more monthly credits. We notify you when you are approaching your limit so there are no surprises.

Question 5

What is the difference between Solo and Firm?

Accepted Answer

Solo is built for an individual surveyor or adjuster running their own practice, with 4,000 credits, 1 seat, and every model up to GPT-5.4. Firm unlocks GPT-5.5 (our latest, reserved for Firm and above and best for complex losses), 18,000 credits, 5 seats, 4 concurrent reports, shared template library, and Phone plus Customer Success support. Pick Firm once you have a team or handle higher report volume each month.

Question 6

What is the difference between Firm and Scale?

Accepted Answer

Scale gives you priority processing queue, 50,000 credits per month, 20 seats, 8 concurrent reports, 30 custom templates, and a Dedicated Technical Account Manager with a 4 hour SLA. It is designed for larger surveying firms or insurer panels that need predictable turnaround at scale.

Question 7

How is Enterprise pricing determined?

Accepted Answer

Enterprise pricing is customized based on team size, required features (white-labeling, API access), compliance requirements, and volume. Enterprise customers get reserved capacity (20 to 50 concurrent reports), all models including custom, 24x7 SLA, and a Dedicated TAM. Contact us for a tailored quote.

Question 8

Can I change plans later?

Accepted Answer

Yes. You can upgrade or downgrade your plan at any time. Upgrades take effect immediately with prorated billing, and downgrades apply at the start of your next billing cycle.

Question 9

Do you offer discounts for annual billing?

Accepted Answer

Yes. Annual billing saves 20% across Solo, Firm, and Scale, which works out to roughly 2.4 months free per year. Toggle the billing switch on the pricing page to see annual prices.

Question 10

What is the ROI of using FieldScribe AI?

Accepted Answer

The average surveyor saves 2 to 4 hours per report. With 10 to 20 surveys per month at ₹15,000 to ₹50,000 per survey, even our Solo plan (₹14,999/mo) costs less than a single survey fee. For firms running 60+ reports a month, Firm at ₹45,999 typically pays for itself within the first week.

Plan	Monthly (INR)	Annual (INR)	Monthly (USD)	Annual (USD)	Features
Solo	₹14,999/mo	₹11,999/mo (billed annually)	$199/mo	$159/mo (billed annually)	Voice notes + typed notes, Photo capture + geotagging, Policy parsing, DOCX & PDF export, ILA chat, All models up to GPT-5.4, 5 custom templates, 1 seat (individual), Self-serve onboarding
Firm	₹45,999/mo	₹36,799/mo (billed annually)	$599/mo	$479/mo (billed annually)	Everything in Solo, GPT-5.5 (latest) access, 15 custom templates, 5 seats, 4 concurrent reports, Roles & permissions, Shared template library, Video call onboarding, Phone + Customer Success
Scale	₹119,999/mo	₹95,999/mo (billed annually)	$1499/mo	$1199/mo (billed annually)	Everything in Firm, Priority processing queue, 30 custom templates, 20 seats, 8 concurrent reports, Advanced roles & audit logs, Dedicated Technical Account Manager, Quarterly business reviews
Enterprise	Custom	Custom	Custom	Custom	Everything in Scale, Custom seats, Reserved capacity (20 to 50 concurrent), White-label reports, API access, Custom contracts & onboarding, 24x7 SLA support, Monthly business reviews

Feature	Solo	FirmPopular	Scale	Enterprise
Monthly price (INR)	₹14,999	₹45,999	₹1,19,999	Custom
Monthly price (USD)	$199	$599	$1,499	Custom
AI Credits	4,000	18,000	50,000	Per contract
Reports/mo (avg / heavy)	~15 / ~5	~60 / ~20	~175 / ~55	Sized to volume
Team members	1	5	20	Custom
Concurrent reports	2	4	8	20 to 50
Custom templates	5	15	30	Per contract
Storage	10 GB	50 GB	100 GB	Per contract
AI Models	Up to GPT-5.4	Up to GPT-5.5	Up to GPT-5.5	All + custom
Processing queue	Standard	Standard	Priority	Reserved
Support	Email	Phone + CS	Dedicated TAM	TAM + 24x7
SLA	48 hrs	24 hrs	4 hrs	1 hr
Features
Voice notes + typed notes
Photo capture + geotagging
Policy parsing
DOCX & PDF export
ILA chat
GPT-5.5 (latest) access
Roles & permissions
Shared template library
Priority processing
Advanced audit logs
API access
White-label reports

Resource	INR	USD	Unit
Additional Credits	₹7/credit	$0.08/credit	Volume discounts available
Storage Overage	₹100/GB	$1.20/GB	per month

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